Student Industrial Work Experience Scheme (SIWES)
INSTITUTE OF TECHNOLOGY AND MANAGEMENT UGEP, CROSS RIVER STATE
DEPARTMENT OF BUSINESS MANAGEMENT AND ENTREPRENEURSHIP
AN INDUSTRIAL TRAINING REPORT
BY
OKORA HAPPINESS DANIEL
BME1309017
PLACE OF ATTACHEMENT
NIGERIAN AIRSPACE MANAGEMENT AGENCY, MARGARET EKPO INTERNATIONAL AIRPORT
CALABAR, CROSS RIVER STATE
HUMAN RESOURCES DEPARTMENT
PERIOD OF ATTACHEMENT
6TH JULY, 2015 – 23RD OCTOBER, 2015
IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF THE NATIONAL
DIPLOMA (ND) IN BUSINESS MANAGEMENT AND ENTREPRENEURSHIP
Dedication
This
report is dedicated to God Almighty, for his faithfulness and for his wonderful
works to us children of men.
I also
dedicate to my family and other well-wishers for their wonderful love. May God
bless you all (Amen)
TABLE OF CONTENT
TABLE OF CONTENT
Title
Page
Cover page……………………………………………………………………………….1
Dedication………………………………………………………………………………...2
Table of
content…………………………………………………………………………..3
– 4
Acknowledgment……………………………………………………………………………...5
Preface…………………………………………………………………………………………6
Chapter One
Section 1
1.1 Introduction………………………………………………………………………………..7
1.2 Objectives of this report………………………………………………………………….8
Section 2
2.1 Origin
and History of Nigerian Airspace Management Agency……………………..9
Vision of the
Agency………………………………………………………………………….9
Mission of
the Agency………………………………………………………………………..9
2.2 Social
Responsibility of NAMA………………………………………………………….10
2.3 Functions
of the Agency…………………………………………………………………11
2.4 Staff
strength of the Agency…………………………………………………………….12
2.5 Functions
of Agency Units……………………………………………………………….13
2.5.1 Air
Traffic Control Services…………………………………………………………….13
2.5.2 Air
Navigation Aids Department………………………………………………………14
2.5.3
Aeronautical Communication Department…………………………………………..15
2.5.4 Search
and Rescue Civil Military Coordination……………………………………..15
2.5.5
Electromechanical Department………………………………………………………16
2.5.6 Finance
and Account Department…………………………………………………..16
2.5.7
Commercial Department……………………………………………………………..17
2.5.8
Administrative Department……………………………………………………………17
2.5.9
Terrestrial Services Department……………………………………………………..18
2.6 Overview
of the Human Resources Department………………………………………19
2.7
Organisational Structure of NAMA Calabar………………………………………….20
2.8
Organisational Structure of NAMA Headquarters…………………………………….20
Chapter Two
Section 3
3.1 Human
Resources Department…………………………………………………….21
3.1.1 Vision
of the Department………………………………………………………….21
3.1.2 Mission
of the Department………………………………………………………..21
3.1.3
Functions of the Department…………………………………………………….21
– 22
3.2 Evidence
of Experience Gained during SIWES…………………………………22
– 23
3.3
Description of student strength and weakness at NAMA……………………….24
3.3.1 Description
of how strength was utilized for effectiveness……………………24
3.3.2
Description of how weakness was managed for effectiveness……………….24 – 25
3.4 Job Role
Description…………………………………………………………………25
Chapter Three
Section 4
4.1
Conclusion…………………………………………………………………………….26
4.2
Recommendation for ITF……………………………………………………………26
– 27
4.3
Recommendation for ITM, Ugep…………………………………………………..27
References……………………………………………………………………………….28
Acknowledgement
My
sincere gratitude goes to God almighty, the author and finisher of my faith who
made the SIWES a reality.
I
am most grateful to my loving parents Rev.
& Mrs Daniel Okpa for their financial and moral support, I cannot
but appreciate my siblings for their kind gestures towards me.
My
unalloyed gratitude also goes to the entire staff of Nigerian Airspace
Management Agency Calabar, most especially the members of Human Resources
departments for their moral support and for making my SIWES training period worthwhile.
Lastly,
I want to appreciate all my departmental lecturers for what they have invested
in me, most especially Mr Victor for taking us through People in Business
module.
Preface
This
report serves as my personal experience during the student industrial work
experience scheme program at Nigerian Airspace Management Agency Human
Resources Department Calabar Airport Cross River. This report can be of great
help to students of Business Management and Entrepreneurship both in ITM and
even outside the school who may wish to undertake their training in a similar
establishment and to any reader or researcher who is most likely to gain one or
two things from my experience.
The
methodology of this report was based majorly on practical observation. However,
some of the details in this report were from the organisational framework and
laid-down or documented texts within the organisation.
The overall activities in the organisation
includes, billing of Aircrafts, publishing Aeronautical information,
Navigational Aid Safety, job creation and also holds high social responsibility
towards it environs and community.
The
students’ industrial work experience scheme is a skill training programme
designed to expose and prepare students for the industrial situation they are
most likely to meet after graduation. Therefore this has to involve employers
in the process of preparing students for employment in industries. Furthermore,
this report gives details of all activities undertook during my four (4) months
training at NAMA Calabar.
Section
1
1.1 INTRODUCTION
Training
is a very essential part of every life at every level.
In
order to improve the skills of student and to widen their knowledge base on
their various fids of specialization, there is need to educate them outside
their learning environments (institutions).
This
can simply be achieved through students industrial work experience scheme
(SIWES) established by the Federal Government of Nigeria in 1973.
The
scheme is an integral part of some degree and diploma programme as instruction
of higher learning in Nigeria. It has been designed to take place outside the
school environment so as to expose student to practical work experience on
their field of study during the period of the training.
The
scheme is a technology manpower training set up as part of the federal
government policy on education in Nigeria.
1.2 OBJECTIVES
OF THIS REPORT
The
purpose of this report is to give a summary of the skills, knowledge and
experience I was privileged to gather at Nigerian Airspace Management Agency
(Human Resources Department) throughout my four (4) months of industrial
training. I also use this medium to write to offer useful suggestions based on
experience to both the programme centre and the institution on ways of
improving the programme.
Section
two
2.1 ORIGIN
AND HISTORY OF NIGERIAN AIRSPACE MANAGEMENT AGENCY
The
Nigerian Airspace Management Agency (NAMA) P.M.B. 21084 has its headquarters
located opposite the domestic terminal of the Murtala Mohammed Airport Ikeja
with outstations/branch offices located in all the various airports in the
country.
Nigerian Airspace Management Agency (NAMA) was
established by the Act of Parliament No.48, commencement date of 29th
May, 1999, as a body corporate with perpetual succession and common seal; that
may sue or be sued in its corporate name and shall own, hold or dispose of
property (whether movable or immovable).
The agency has a governing board headed by a part time chairman, he is
appointed by the President Commander in-chief of the armed forces for a term of
four years.
NAMA
in the Aviation industry is charged with the responsibility of ensuring
Aircraft safety within the Nigerian airspace as well as the provision of
facilities for safe take-off and landing of any aircraft. These facilities
include Distance Measuring Equipment(DME),Instrument Landing System(ILS),Non
Directional Beacon(NDB),Very high Omni directional Radio range(VOR),Radio
Directing And Ranging(RADAR) etc. Provision of these facilities must be in line
with the International Standard And Recommended Practices (ISARP) as stated by
the International Civil Aviation Organization (ICAO).
VISION
To
be one of the leading Air Navigation Service Providers (ANSP) in the world.
MISSION
To
provide safe, efficient, effective and economic Air Navigation Services to
airspace users, through deployment of new technologies and dedicated workforce.
Tower controlling aircraft
2.2 SOCIAL
RESPONSIBILITY
The Nigerian Airspace Management Agency has a high
sense of responsibility towards her community and environs. It is an evidence
shown by the way the organisation assiduously creates an empowering environment
that accepts and trains industrial attachment students and National youth corps
members posted to the organisation.
One
among other department that does this training is Information Communication
Technology department, this department has an organised orientation training
class for the IT students and NYSC members. It is geared towards tutoring the
students and corps members to facilitate the acquisition of requisite knowledge
and skills that would enable them function effectively as IT professionals and
also meet industrial requirements.
2.3 FUNCTIONS
OF THE AGENCY
1. The agency provide air traffic
services in Nigeria, including air traffic control, visual and non-visual aids,
aeronautical telecommunication services and electricity supplies relating
thereto, to enable public transport, private, business and military aircraft
fly, as far as practicable and as safely as possible;
2. Provide aerodromes at all the major
Nigerian airports, the navigation services necessary for the operation of
aircraft taking-off and landing and integrate them into the overall of air
traffic within the Nigerian airspace;
3. Minimize or prevent interference with
the use or effectiveness of all apparatus used in connection with air
navigation and for prohibiting or regulating the use of all such apparatus and
display of signs and lights liable to endanger aircraft and endanger the use of
Nigerian airspace;
4. Generally secure the safety,
efficiency and regularity of air navigation;
5. Require persons engaged in or employed
in or in connection with air navigation, to supply meteorological information
for the purpose of air navigation, as may be deemed appropriate from time to
time;
6. Provide adequate facilities and
personnel for effective security of navigational aids outside the airport
perimeters;
7. Create conditions for the development,
in the most efficient and economic manner, of air transport services;
8. Procure, install and maintain adequate
communication, navigation and surveillance and air traffic management facilities
at all airports in Nigeria;
9. Take necessary steps to prevent, as
far as possible, penetration of control airspace by any aircraft, civil or
military without co-ordination with the air traffic control unit concerned;
10. Encourage research and development
relating to all aspects of the Nigerian airspace designed to improve air
safety;
11. Undertake systems engineering
development and implementation for communications, navigation and surveillance
and air traffic management;
12. Charge for services provided by the
Agency;
13. Co-ordinate the implementation of
search and rescue services; and
14. Discharge the operational, technical
and financial air traffic service commitments arising from Nigeria’s membership
of international organization and other air navigation agencies.
Tower
Air
Traffic Control Radar
2.4 STAFF
STRENGTH OF THE AGENCY
The
Agency has a good number of staff within the 24 Airports in the Country which
they operate, with research from the Agency website I have been made to
understand that they employ qualified and educated staff and they also motivate
their staff in terms of wages, training and development and staff welfare
services.
2.5 FUNCTIONS OF AGENCY UNITS
2.5.1 AIR TRAFFIC CONTROL SERVICES
Air
Traffic Control Service (ATCS), presently referred to as Air Traffic Management
(ATM) is one of the most important services provided by the Agency. The ATCS is
the direct medium by which the major customers of the Agency (Aircraft
operators) access and rate the quality of service being provided.
ATC
is divided into the following departments:
1. Operations
2. Standards
3. Airspace Planning
4. Technical Evaluation
5. Search and Rescue Civil\Military
Coordination
FUNCTIONS
OF AIR TRAFFIC CONTROL SERVICES
a. Air traffic control service (ATCS) is
a service provided for the purpose of preventing collisions between aircraft;
on the manoeuvring area, between aircraft and obstructions; and to expedite and
maintain an orderly flow of air traffic.
b. Air Traffic Management is the dynamic,
integrated management of air traffic and airspace including Air Traffic
Services, Airspace Management and Air Traffic Flow Management (safely, economically
and efficiently) through the provision of facilities and seamless services in
collaboration with all parties and involving airborne and ground-based
functions.
c. Air traffic advisory service a service provided within advisory airspace to ensure separation,
in so far as practical, between aircraft which are operating on IFR flight
plans.
d. Alerting service a service provided to notify appropriate organizations regarding
aircraft in need of search and rescue aid, and assist such organizations as
required.
- Flight Information service a service provided for the purpose of giving advice and information
useful for the safe and efficient conduct of flights.
2.5.2 AIR NAVIGATION AIDS DEPARTMENT FUNTIONS
Navigation
aids department is responsible for the installation and maintenance of the
following navigational aids facilities.
a. Instrument Landing System(ILS)
b. Very High Frequency Omni directional
Radio Range(VOR)
c. Distance Measuring Equipment(DME)
d. Non- Directional Beacon(NDB)
e. Locators.
Navigational
Systems
2.5.3 FUNCTIONS OF THE AERONAUTICAL
COMMUNICATIONS DEPARTMENT
a. Determines the acceptability, or
otherwise of any Aeronautical Message brought for transmission over the
Aeronautical, Fixed Telecommunication Network.
b. Transmission and reception of
Aeronautical Messages with the use of Radio Telephony Communication and Data
Communication Systems in accordance with the necessary provisions in ICAO Annex
10 Vol. II
c. The Department is responsible for
Aeronautical Fixed Telecommunications Services, which entails exchanging all categories of messages, voice, digital
and data necessary for the smooth, efficient, safe, regular and economical
operation of air navigation services among the Airports within Nigeria and
between Nigeria and other ICAO contracting states. It also formulates policies
in respect of Aeronautical Telecommunication services and ensures
implementation of policy matters through directives to the field offices.
d. Maintains close liaison with
Aeronautical Telecommunications Services of other contracting states on matters
concerning network availability, continuity, integrity and efficiency.
e. Computes and forwards monthly circuit
to ICAO Regional office in Dakar.
f. Ensures availability and performance
reports on all NAMA networks, including other states that have predetermined
circuit responsibility.
2.5.4 SEARCH AND RESCUE CIVIL MILITARY
COORDINATION
FUNCTIONS
OF THE DEPARTMENT
a. Preparation and presentation of policy
position papers on SAR/CMC for the Agency.
b. General Coordination of SAR activities
with other relevant SAR Agencies, with a
view to forging United SAR Structure in line with IAMSAR Manual Vol. I, II,
III.
c. Coordination of the activities of
RCCs, RSCs and other SAR units.
d. Monitoring of the application of all
SAR regulations and instructions, and ensure compliance with standards and
recommended practices.
e. Regular supervision of aerodrome
aircraft crash/emergency exercises, including SAR exercise (SAREX).
2.5.5 ELECTROMECHANICAL DEPARTMENT
Since
Aviation business is where safety cannot be compromised, a lot of advanced
technology tools, air navigational aids and Equipment are being deployed by the
Nigerian Airspace Management Agency to ensure high level of air transport
safety.
FUNCTIONS
a. Supply of power to all NAVAIDS
equipment shelters in remote locations all over the country.
b. Installation and maintenance of power
generators as secondary power supply to all the NAVAIDS equipment nationwide.
c. Procurement, distribution and
maintenance of Tractor and Rotary Slasher to maintain and control required
level of grasses at the NAVAIDS equipment sites within the level recommended by
the equipment manufacturer to avoid interference of the equipment radiated
signal.
d. Procurement, distribution and
maintenance of different types of Air conditioners for offices and the
equipment shelters nationwide to keep the equipment within the ambient
temperature recommended by the manufacturer which enables the equipment to
function more effectively and have their lifespan prolonged as well.
e. Procurement and installation of AVR
and UPS for supply of uninterruptible smooth power to the NAVAIDS equipment as
supplying reliable electric power for the operation of these safety critical
equipment is very essential.
f. Installation and maintenance of
Airfield Lighting Systems.
2.5.6 FINANCE AND ACCOUNT DEPARTMENT FUNCTIONS
a. The Department of Finance and Accounts
is responsible for the smooth operations of the accounting system, financial
and material management for the Agency, and for ensuring that all financial
records are properly kept.
b. The Department is responsible for the
safeguarding of all the Assets and Liabilities of the Agency in compliance with
relevant accounting standards, financial regulations and extant circulars.
c. It is equally the responsibility of
the Department to ensure that all financial transactions by the Agency are
conducted in the interest of public services in general and that of the Agency
in particular.
2.5.7 COMMERCIAL DEPARTMENT FUNCTIONS
The
Commercial Department is saddled with the responsibility of actualizing the
economic objective of the Agency through:
a. The assessment of operator’s
applications for ad-hoc operations and issuance of invoices for settlement.
b. Collating data on Airline Operations
within the Nigerian Airspace for the purpose of processing their charges.
c. The enforcement of settlement of
invoices issued to operators either directly or indirectly through the IATA
clearing house of achieves its goal for zero tolerance for debts.
d. Exploring and exploiting new Source of
Revenue needed for the sustenance of the Agency.
e. Meeting with operations, handlers and
other stakeholders aimed at improving processes and quick turnaround time.
f. Responding to enquiries from
Management, Government Agencies, IATA, ICAO, AON members and all relevant
stakeholders as may be required from time to time.
2.5.8 FUNCTIONS OF ADMINISTRATIVE DEPARTMENT
a. ID card: Issuance and renewal of staff
ID cards, Maintain periodic update of Database etc.
b. Environment: To maintain a healthy,
clean and safe Environment of the Agency through the coordination of all cadres
of hired Cleaners, Gardeners and Cleaning Companies.
c. Reception management: provides manning
and ensures compliance with the Agency’s visiting days.
d. Office Allocation: allocate offices to
staff as at when due.
e. AVSEC: Active involvement in the
production, review, and updating of the mandatory ICAO-Specific Aviation
Security Manual in liaison with NCAA,
f. Police Community Relations Committee:
Active member in the Police Airport community relation committee.
g. Repair and Maintenance: Repair and
maintenance of office equipment and furniture.
h. Motor Vehicles: Coordination and
Vehicle Control at the car parks.
2.5.9 FUNCTIONS OF THE TERRESTRIAL SERVICES
DEPARTMENT
Provision,
Installation, and maintenance of the following:
a. Very High Frequency (VHF)
air-to-ground Radio Communication Network for Air Traffic Coordination.
b. Very High Frequency (VHF)
ground–to-ground Radio Communication Network.
c. High Frequency (HF) voice and data
Network for Air traffic Coordination.
d. Air Traffic Voice Switching Systems
(Control Tower Consoles).
e. ATC Voice recording System.
f. Telephone Services.
g. Cable network.
h. Switching Systems (PABX).
i. Aerial Rigging and Earthen Systems.
j. Coordination of projects which involve
adaptation of new technologies in all aspects of VHF/HF Voice and Data network.
k. Formulation and implementation of
policies relating to Terrestrial Department.
l. Execution of Terrestrial services
engineering projects in line with ICAO Recommendation.
2.6 OVERVIEW OF THE HUMAN RESOURCES
DEPARTMENT
The
Human Resource handles all matters relating to workforce, and staff welfare
which includes planning the Agency’s Human Resource by sourcing, recruitment
and selection. Capacity building, evaluation, motivation, job enrichment,
compensation and allowances are also under the purview of the department. The
duties also include evolving safety procedures and its implementation as well
as managing the welfare requirements of the workers thereby maintaining a
harmonious worker/management relationship.
Although
within the Agency the department is divided into five (5) units which are as
follows;
1. Personal unit
2. Training and Manpower Development unit
3. Industrial Relations and Discipline
unit
4. Pension unit
5. Staff welfare unit
This
is an overview of the department I served within during my four (4) months of
SIWES programme with NAMA Calabar Station.
Chapter
two
Section three
3.1 THE HUMAN RESOURCES DEPARTMENT
The
human resources department in NAMA has got a big role within the organisation
because they are in-charge of the welfare of their already acquired workforce
and the required workforce, also the shortlisting, selection, recruiting of
applicant and also give effective training to their employees so as to enable
these employees carry out their duties effectively, most especially those
working with the Air Traffic Control and Air Traffic Safety Electronic Services
department due to the fact that they work directly with the pilot and are
responsible for the safe landing of Aircraft.
VISION
OF THE DEPARTMENT
To
be the most strategic Human Resources Service provider within the Aviation
Industry.
MISSION
STATEMENT OF THE DEPARTMENT
To
provide strategic Human Resources services in sourcing, recruiting, selecting,
training, administration, staff welfare services, supporting and evaluating the
required personnel for NAMA.
FUNCTIONS
OF THE DEPARTMENT
The Department provides necessary support services
to other Directorates in the Agency. It is the custodian of the Agency’s human
resource and is charged with the following responsibilities:
1. Develop/review and monitor the
implementation of HR/Organization development policies and standards.
2. Set objectives and provide overall
supervision for Administration as well as supervising, and appraising staff in
line with organizational policy, procedure and standard.
3. Maintain a comprehensive and
accessible computerized human resource information system (HRIS)
4. Create and facilitate effective staff
teamwork.
5. Develop, implement & monitor staff
training and development according to identified training needs.
6. Monitor Management practices,
organization culture, and values according to international standard.
7. Setting yearly budget for Human
Resources of the organization.
3.2 EVIDENCE
OF EXPERIENCE GAINDED DURING SIWES
The
SIWES programme undergone at the Nigerian Airspace Management Agency afforded
me an in-depth exposure to some practical industrial aspect of Human Resources
Management profession.
During
the four (4) months of undergoing the SIWES programme I was opportuned to know
how aircraft is billed, which is been carried out in the commercial department
and air navigational aids that supports the safe landing plane; which as a
result helps to reduce the rate of aircraft crashes, it revolves around the
three safety-critical areas of Communication, Navigation and Surveillance.
Alternatively,
working under the human resources department was actually what I really wanted
during the four months which as a result has made me to know that there is more
to it as a profession, this is due to the fact that as a Human Resource officer
or director you handle all matters relating to staff welfare which includes
planning an organisation human resource by sourcing, recruitment, compensation
and benefits. The duties also include evolving safety procedures and its
implementation as well as managing the welfare requirements of the workforce
thereby maintaining a harmonious worker/management relationship.
Secondly,
I have been made to understand that training and development unit is one of the
most essential activity carried out in this profession because it is
responsible for the development, implementation and monitoring of staff
training and development in accordance with the identified training needs and
scoring staff appraisal, also the relations and discipline unit which is
responsible for the advising management on matters relating to general
Industrial Relations and ensures harmonious co-existing within the Agency, the
unit is also responsible for interpreting and implementing provision of the
staff conditions of service, the department is also in charge of staff pension
due to the fact that they are directly responsible for the processing and
computation of gratuity, pensions, repatriation and death benefits by serving
as the secretariat of staff pension Board.
Finally,
the experience gained at the work environment and that of the learning
environment has given me a wider knowledge of doing things right and doing
things the right way and I will say the management team of the Agency did their
bit in teaching the terminologies used within the Agency i.e. AIS, ATC, ATSES
and AEROCOMMS and I believe I can work within this Agency even at the
Headquarters.
3.3 DESCRIPTION OF STUDENT STRENGTH AND
WEAKNESS AT NAMA
|
STRENGTH
|
WEAKNESSES
|
|
Respect to authority
|
Time Management
|
|
Effective communication
with colleagues
|
Low motivation from
organisation
|
|
Being proactive
|
|
|
Good ICT skills
|
|
|
Dedication to duties
|
|
3.3.1 DESCRIPTION OF HOW STRENGTH WAS UTILIZED FOR
EFFECTIVENESS
Respect to authority: I was able to respect everyone within
and outside the agency due to the fact right from home and school I have been
made to understand that respect for elders or authority goes a long way in
giving you an edge over your colleagues even more than the number of grades or
certificate you have.
Effective communication
with colleagues: during
this period my communication skills improve because I had to interact with
people from different institution and also with the staff of NAMA and this made
me to do away with any form of shyness.
Being proactive: being practical at my department where
I was deployed to and thinking ahead of what I could help the secretary to the
agency do when she is not on sit and making sure I carried out the job role
effectively.
Good ICT skills: ICT skills like Microsoft Word, Excel
and PowerPoint was of good importance to me during my SIWES because I did the
job of an assistant secretary and with this skills I was able to deliver all
paper work within a specified time frame.
Dedication to duties: I was dedicated in carrying out my
duties as an assistant secretary effectively because it wasn’t new to me even
from the beginning due to the fact that I have being serving as a secretary to
most clubs within the institution and I have known most of the duties of a
secretary before undergoing the SIWES.
3.3.2
DESCRIPTION OF HOW WEAKNESS WAS MANAGED FOR EFFECTIVENESS
Time Management: this was a weakness to me because it
was my first time to find myself in a working environment and so most times
before I could get the office it might be 10minutes or 30minutes late, but I
was able to work on my timing to make sure I am at the office premises before
the time I am expected to resume work.
Low Motivation by
Organisation: this was a major challenge to me because I had
to transport myself to work and back from work and there was no wages for
attachment students, because of this most days I don’t come to work and most
time my HOD will query me to know what made me to absent myself from work.
3.4 JOB ROLE DESCRIPTION
During
the period of deployment I was deployed to the Human Resources department
although I served under the Airspace Manager office as an assistant secretary
with the following job role:
1.
Typing
and editing reports from the eight (8) functional department of the agency
2.
Organising
conference room for meeting
3.
Ensuring
total orderliness within the office in terms of visitors
4.
Ensuring
the office environment is neat and tidy before the manager resumes work
5.
Creating
internal-memo for the agency on any matter arising
6.
Typing
and editing duty rosters for both permanent staff and corps members
7.
Signing
dispatched book on behalf of the ASM office
8.
Typing
and editing of DNCA bulletin for the AIS department.
Chapter
three
Section 4
CONCLUSION
AND RECOMMENDATIONS FOR ITF AND ITM
4.1 CONCLUSION
Undertaking
the Student Industrial Work Experience Scheme at Nigerian Airspace Management
Agency, Margaret Ekpo International Airport Calabar has given me a deeper understanding
of what the Aviation Industry is all about what their culture entails and
serving with the Human Resources department I will say has been a great help to
me professionally.
In
this report all practical work done during my programme has been included, also
the organogram of the station I worked has been included and also the agency
headquarters organogram has been included. With this I will say that the
objectives of SIWES has been met by the Agency in the sense that they have
provided me a suitable working environment.
Human Resources as I have always imagined it
to be all about the employees is more than just the employees cause it also
advice the management of an organisation on how to put in place a clear
organisational policies and disciplinary actions to be taken on a staff that
goes against the policies, this department in an organisation is in-charge of
the employees’ pension and it also does appraisal for its staff to know their
strength and weaknesses in order to know the area of training the employee need
to undergo for them to achieve efficient and effective productivity.
Finally,
I have immensely benefited from the student industrial work experience scheme
(SIWES) because it has provided me the opportunity to apply my theoretical
knowledge to real work situation; thereby bridging the gap between university
work and actually practices.
4.2 RECOMMENDATION FOR INDUSTRIAL TRAINING
FUND (ITF)
The
school in collaboration with ITF should urge the federal government to prevail
on business establishment to be higher-minded in provision of placements for
students’ trainees. The industrial sector of the country needs to be educated
on the vast effect or contribution they have on the educational sector and as
such be stimulated to absorb more industrial trainees. The industrial training
fund should inspect curiously the activities of these students during their
training.
Lastly
and most significant, ITF should see to it that the students on training are
paid their allowance as soon as they complete their training probably, when
they go to ITF to sign their complete logbooks at the ITF office. Furthermore,
ITF should consider an ascendant review of the allowance from the usual 10,000
naira to 20,000 owing to the increasing cost of commodities in Nigeria
including transport.
4.3 INSTITUTE OF TECHNOLOGY AND MANAGEMENT,
UGEP
The
academic staff of ITM should visit the student on field often during the
programme. This will bridge the information gap between the student and the
school. Moreover, they should endeavour to let most organisation know the
expected working hours of a SIWES student within their organisation.
References
Directorate
of Finance and Accounts Mrs, C. A. A., 2015. NAMA.gov.ng. [Online]
Available at: https://www.nama.gov.ng/load.php?pg=130
[Accessed 15 Novermber 2015].
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written by:
Happiness Daniel
Business Management and Entrepreneurship Student
Institute of Technology and Management, Ugep, Cross River State
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